horseshoe casino venue hammond promotions

The carpet is raggedy and disgusting, the overall appearance of this casino is a big dirty mess.

The slots have been tight and the pay on them is smaller. No top dollar, broken wizard of oz and similar machines.

I have overlooked that many of my favorite slots simply aren't here or are perpetually broken. There has definitely been an overall decline. Hopefully in the future they either make the dessert station self serve or have the people behind the counter use tongs to put the dessert in the dish.I've been here periodically since I last reviewed Horseshoe several years ago. Unfortunately next time I go I’ll have to fill up on the main entree’s and not the dessert. Also the lines to get served at the dessert station can be long at times because it’s not self serve (Rivers buffet is self serve but has a slightly smaller selection). This is why they should be using tongs (hell they can go to the dollar store and get 20 tongs for a buck apiece). I’m calling out the sanitation of this practice because the people wearing the gloves are doing other things in between serving, like getting more supplies & opening up boxes, with theses same gloves still on, then they’re not changed when they continue serving. Unfortunately these people working behind the dessert counter are not using tongs, as they should, to put your selected item in a dish but rather they’re picking it up with gloves on their hands.

First off, the majority of the desserts are behind a glass window so you have to tell the person working behind the counter what you want. The biggest complaint I have is the dessert station. Both times I went they had no prime rib at the carving station (Rivers buffet in Des Plaines has prime rib every night for dinner). The price is fair, right around $22 bucks or so. Both times the food was average at best (not one thing stood out as very good or great) with some items tasting below average. I’ve been to the Village square Buffett twice.

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Horseshoe casino venue hammond promotions